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Privacy Policy

Effective Date: 29.04.2026

This Privacy Policy describes how Transylvania Construction (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you visit our website, contact us, request an estimate, or otherwise interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Company Information

This website is operated by:

Transylvania Construction
Mailing Address: 18034 Ventura Boulevard #205 , Encino , CA 91316
Email: transylvaniaestimates@gmail.com
Phone: 916 459 5042
Phone: 714 713 4629
CSLB License Number: #1059528
Business Hours: Monday – Saturday 8am – 6pm
Service Area: Los Angeles & Orange County

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • fill out a contact form;
  • request a free estimate;
  • call, email, or message us;
  • submit project details;
  • otherwise communicate with us through the website.

This information may include:

  • your name;
  • email address;
  • phone number;
  • property address or project address;
  • city or service location;
  • project type and project details;
  • any other information you choose to provide.

We may also automatically collect certain technical or usage information when you visit the website, such as:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • referring website;
  • pages visited;
  • approximate geolocation based on IP;
  • usage patterns and interactions with the website.

California’s online privacy rules require operators to describe the categories of personal information they collect and the categories of third parties with whom that information may be shared. 

3. How We Use Information

We may use the information we collect to:

  • respond to inquiries and estimate requests;
  • communicate with you about your project;
  • provide customer service;
  • schedule consultations or follow-up calls;
  • improve our website, services, and user experience;
  • evaluate service demand and site performance;
  • maintain website security and prevent misuse;
  • send service-related communications;
  • send marketing or promotional communications where permitted by law.

 

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, analytics tools, and similar technologies to:

  • remember site preferences;
  • understand how visitors use the site;
  • measure traffic and engagement;
  • improve performance and marketing effectiveness;
  • support advertising or remarketing, if used.

Depending on the tools installed on the website, these technologies may be placed by us or by third-party service providers.

You can usually control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Analytics, Advertising, and Third-Party Tools

We may use third-party tools and service providers, including but not limited to:

  • website analytics providers;
  • website hosting providers;
  • spam protection tools;
  • CRM or lead management tools;
  • form providers;
  • scheduling tools;
  • map providers;
  • embedded video or social media tools;
  • advertising and remarketing providers.

Examples: Google Analytics, Google Ads, Meta Pixel, reCAPTCHA.

These third parties may collect information in accordance with their own privacy policies.

6. How We Share Information

We do not sell personal information in the ordinary meaning of that phrase for cash consideration.

We may share information:

  • with vendors or service providers that help us operate the website or business;
  • with software platforms used to manage inquiries, leads, scheduling, or communication;
  • with advertising, analytics, or marketing providers, if used;
  • where necessary to comply with law, regulation, subpoena, court order, or legal process;
  • to protect our rights, website, users, business operations, or safety;
  • in connection with a business transfer, merger, sale, or reorganization.

If California privacy law applies to our business, California residents may also have rights related to “selling” or “sharing” personal information as those terms are specially defined under the CCPA/CPRA. The CCPA gives qualifying California consumers rights including the right to know, delete, correct, opt out of sale/sharing, and non-discrimination, but those duties apply to covered businesses meeting statutory thresholds. 

7. How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • responding to inquiries;
  • managing project discussions;
  • maintaining business records;
  • complying with legal, tax, insurance, or regulatory obligations;
  • resolving disputes and enforcing agreements.

Retention periods may vary depending on the type of information and the reason it was collected.


8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, internet transmission, email communication, or storage system is completely secure. For that reason, we cannot guarantee absolute security.

California privacy guidance recommends reasonable security measures when businesses collect or retain personal information. 

9. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If you believe a child has provided personal information through the site, please contact us so we can review and, if appropriate, delete that information.

10. Your Choices

You may choose not to provide personal information through the website, but doing so may limit our ability to respond to your inquiry or provide certain services.

If you no longer wish to receive marketing emails from us, you may use the unsubscribe mechanism in the email, where applicable, or contact us directly.

11. California Privacy Rights

If you are a California resident, you may have privacy rights under applicable California law. Depending on whether and how California law applies to our business, these rights may include the right to:

  • know what personal information is collected, used, disclosed, sold, or shared;
  • request deletion of personal information, subject to exceptions;
  • request correction of inaccurate personal information;
  • opt out of the sale or sharing of personal information;
  • limit the use or disclosure of sensitive personal information, where applicable;
  • not be discriminated against for exercising privacy rights.

At present, these rights apply only where California privacy law covers the business in question. Under CPPA guidance for 2025, the CCPA generally applies to businesses doing business in California that meet one or more thresholds, including annual gross revenue of $26.625 million or more, buying/selling/sharing the personal information of 100,000 or more California residents or households, or deriving 50% or more of annual revenue from selling or sharing Californians’ personal information. 

If you would like to make a privacy request, please contact us at:

Email: transylvaniaestimates@gmail.com
Phone: 916 459 5042
Phone: 714 713 4629
Mailing Address: 18034 Ventura Boulevard #205 , Encino , CA 91316

We may need to verify your identity before responding to certain requests.

12. Do Not Track Signals

Some browsers offer a Do Not Track (“DNT”) setting. At this time, unless otherwise stated, our website does not respond to browser-based Do Not Track signals in a uniform way because no consistent industry standard for DNT response has been adopted.

California law requires operators to disclose how they respond to browser Do Not Track signals or similar mechanisms. 

13. “Shine the Light” Notice

California Civil Code Section 1798.83 may permit certain California residents to request information regarding a business’s disclosure of personal information to third parties for those third parties’ direct marketing purposes. If you wish to make such a request, you may contact us using the contact information listed below.

California privacy materials commonly refer to these rules as California’s “Shine the Light” law. 

14. Third-Party Websites

This website may contain links to third-party websites, map services, review platforms, social media platforms, or embedded content. We are not responsible for the privacy practices, security, or content of those third-party services.

We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date at the top of this page and, where appropriate, take additional steps to notify users.

California’s online privacy rules require a privacy policy to describe the process used to notify consumers of material changes. 

16. Contact

If you have any questions regarding these Terms and Conditions, you may contact us at:

Transylvania Construction
Email: transylvaniaestimates@gmail.com
Phone: 916 459 5042
Phone: 714 713 4629